I’m have a problem with Lyft, I order a ride and it never shows up. How can we help? They have been fairly responsive there. If I do not get a phone to call and talk about your service, I’m hitting the social media. Contact Business Support. The story re my experience with the Lyft driver and the unfair and excessive charges does not fit with their canned categories of criticisms. I called and a lady told me it’s a service charge that does not actually get taken out of my account. If you lost or left something in a Lyft car, go to your email receipt and click FIND LOST ITEM. Lyft is your friend with a car, whenever you need one. As for sending an email through their website, it is important to be as precise and brief as you can because chances are, you will just get a canned response when you write a very long description of your concern. thank you, Scheduled pick up for our cruise and they never responded so we texted UBER got a ride right away. Why was my usual $18 ride $48? Oct 21, 2019 #1 Looks like our rate cut is coming soon, just in time for tourist season. A refundable security deposit is required for new applicants and existing drivers to participate in the Express Drive program. My credit card was stolen. Is there an age limit for Express Drive? Rental car deposit. I will be cancelling LYFT immediately. Announcing free rides to students going to anti-gun Rally’s. I am angry! Go through the website first otherwise your email support@lyft.com will get bounced back with a message to use the website. You’ll also be prompted for a refundable security deposit. I normally used lyft for my daily work but this time they charged me or someone is using my account..could you please tell me how to contact lyft help center ..I don’t it to happen in future.thank you, Trying to contact lyft but not getting yhrew, my wife and child were waiting for a driver and when he pulled up he yeller i dont give mexicans rides and sped off im pissed. I think you’d need access to the account. Have you tried them? THEY TOLD ME THEY WERE LOOKING FOR THE TRUCK. I think the drivers should wear Jesse James masks. For example receipt number #[removed]. Express Drive renter's insurance coverage depends on which of the following three periods you're in when an incident occurs: Personal driving: You're offline (i.e. Cookie Notice. I asked them to contact me but they haven’t I don’t really think they give a damn. Therefore, my ride was cancelled by the lyft driver. The driver’s name was Pamela, red buick encore [removed]. My name is Daphne Clay and on xx/xx/xxxx I had my first lyft ride and was told it would be a free ride and I was charged over $17 today I don’t think that’s good business when a lot of my co- worker’s told me thier first ride was free, I got a ride to my job’s x-mas party and was shocked to see i was charged leaving a nasty taste in my mouth, I would like my money put back on my account and to speak with a supervisors regarding this experience, my number is xxxxxxxxx I can be reached before noon Monday through Friday and anytime Saturday and Sunday. Drive. Next Last. Contact Lyft using the instructions above. The main difference from the regular Lyft service is that you’re renting the car through one of Lyft’s partner rental agencies. It is not mandatory to own a car in order to become a Lyft driver because you can use the help of Lyft Express Drive. Two days earlier I took a Lyft and did receive my $5 credit. + The next day they charge me again.this is bs. I don’t want him ever again. Actually you can’t Reward Boss, unless your issue falls into a specific category that they have approved. Learn more. The I got a message saying I would be charged $9 for not being there. My sister and brother-in-law swear by Lyft so I was excited to be able to download the app on my new android phone. Additionally when another driver excepted the return trip phone call I was charge five bucks for canceling I really believe somebody’s to call me back. Here is there info: 707 JHR They mess up and I have to pay for it. Also, everyoneone in big business seems to deflect. I was dropped off at the port of Miami; taking a cruise in ~ 3 hours. Great! THEY NEED A LOT OF WORK. It was my first time riding with you. Yes, there are several other methods listed in this post. Instead click here or the pink button below to have Lyft call you. Follow me on Facebook, Twitter, Google+, or RSS feed. I have gotten charges on my credit card too, from San Francisco and I live in NC. Now I have twelve Jen, I’m not paying you guys $13 for a maybe $9 ride when I ask for a 4seat you sent a suv think think some body gonna pay $13 sorry I’m not gonna use you no more I will be deleting my account. I was on Fort Greene Place, and he/she was on St. Felix. The driver got to my house in Sparta 25 to 30 minutes later which made me loss my flight. Better to arrive earlier and not have to stress out about it. How can a business be run successfully if the employees get no training instruction when they are hired? Call them ! Can I specify where I want to drive from & to?… Also the share option should not be the first one you list which causes mistakes by passengers to select the first one. Have you read the above how to contact Lyft? Cabin air filter or engine filter changes 3. Hertz Rideshare Program Requirements. Your email address will not be published. I am having to post this off my brothers page,because I can no longer retrieve my Facebook or my email ? Most importantly, the Customer Service phone number is absolutely useless. You’re yelling at the wrong guy. My Lyft promotion is not working when click on it to be added to my account. Thank you. Followed steps. I deleted your confidential information so the world would not see it. Did you figure this out? Required fields are marked *. Replacement services for batteries, brake pads, spark plugs, a… Thank you. I don’t understand how money can come out my account and you all keep kicking me out the que, and charge me at the same time. Drive with Lyft – Choose your hours, drive your own car, and make some cash. With hundreds of thousands of rides given daily, it’s understandable that Lyft strays away from giving out a phone number for everyone to call. We use cookies to secure, improve, and analyze your site experience and use. The above number now just refers you to their website. Whimps. Rideshare with Lyft. I had tried before in Dec to send a copy of my new Registration and I just could’nt get on my dashboard. Please respond immediately! Hi ,Tonight I was charge for two lift rides where they could not find my friend standing in front of him and his tobacco in this cold weather while Uber has picked her up in one shot and bring her back and I’m charged $10 each ride five dollars please remove that charge or I will dispute with my credit card please call me at [phone number removed] so I can explain so you could not only improve your service because I love lift more than Uber but also help me thank you. Download the app and get a ride from a friendly driver within minutes. Got charged $17 for anon-pickup. He went to the Philadelphia airport and saw that there were 89 Lyft cars ahead of him. at 10:05 pm I would to know where they was pick up from and drop off could you get back with me as soon as possible. Urgent issues like reporting an accident or safety concern, instead of calling the old number 855-865-9553, or click the button below to get a call back. I need a receipt for a ride on 11/9/17 from O’Hare airport to Itasca, IL around 4:30 pm. + Is there a deposit required? Nancy Contact customer service the the Lyft no luck, on hold for an hour. As per my experience, Lyft Facebook page is the best way to contact them when having issues. All my pass codes an personal info. No contact from them still. Click the “Request Review” button and you'll have a chance to explain what happened. 2. I usually get a response the same day via email and within a couple hours via twitter. Use the links to help us stay in business and continue to provide you with all the useful information on this website. That’s why. This is ridiculous. I never ever have to ride lift and I got charge my debit wit..$86.00 on one single day 9-20-17 WTH??!!! Whats the fastest way to contact Lyft customer service? My ride was too much . When does that clock start ticking? Obviously, Lyft is more customer friendly to California based folks … I am awaiting step-by-step instructions via email (although that took a while as well). The license plate number was Massachusetts – 622WF. Want to see how I earn enough points and miles to travel for free? Read this first. Our Support Team is available every day 5am-9pm PST. John, this is my blog, not Lyft. The above number now just refers you to their website. In the past, they allowed incoming emails to support@lyft.com but they have since changed that. For emergencies, call 911 first! The instructions are listed above. Press the Request Review button at the bottom of your email receipt. Breanna – it’s a crowded dance floor with no real way to contact Lyft for a dispute. You can try contacting them on twitter. Hello I asked for a lyf and did not arrive at the place and they charged me the exact amount and one called and they did not answer. Lyft is your friend with a car, whenever you need one. Everytime i take the lyft.they always charge me twice. I HAVE A 4.7 RATING. Cancel anytime. EMPLOY SMARTER PEOPLE LYFT! My phone number is xxxxxxxxx olga, I take lyft about 6 times a month to pasadena from hollywood and for the 2nd time I was charged 58.00 which is riduculous the normal is about 28.00 you can be assured that i will never take a lift again i am going over to uber, I don’t expect to get a reply but my phone is xxxxxxxx. I have tried to log into my account many times to update my account. Thank you. Leaving a comment here will not get you in touch with Lyft – please see above on how to get in touch with them. City You’ll Drive In. GOODBYE, LIFT. + Do I have to give Lyft rides to keep my rental? I just saw one of your Lyft drivers not stop for a pedestrian and almost hit her in a PROTECTED CROSSWALK. Every transaction they charge me. Can someone answer this question for me. What are you guys doing l am tired for this thing you take my money every time to day l take the Lyft chger me $5.72 than charged me again cancelled fee $2 yesterday did tha same ting l waiting out side l call the guy the he didn’t pick up the phone the they said no call no show $5 that changed me ride fee to what is that total extra charge me $11, How can I block a driver after a day after the ride. I have been trying for 2 days to get my money back for a ride that I never took I live in Wisconsin in the ride generated out of San Francisco. Repeat. I want my money back. To dispute a charge from Lyft, check your email confirmation with the charges listed. For the last two years LYFT has contacted me many times via email stating that my bank information needs to be updated in order for them to pay me. the web page is a bunch of BULL SHIT. You’ll need to get it from the dashboard or contact Lyft directly – see above. Lyft's Express Drive program helps you rent a car so you can start driving in select cities through Flexdrive. We use cookies to secure, improve, and analyze your site experience and use. Lyft is your friend with a car, whenever you need one. was not turning. Get in touch with Lyft Express Drive Customer Support at the following number: 855-865-9553 (select #2 when prompted). When you ‘Accept all cookies’ you consent to Lyft using additional cookies to personalize your experience and ads and direct us to share information they collect with our cookie providers. Thread starter Servanttothemasses; Start date Oct 21, 2019; 1; 2; Next. Pressing the button to get a phone call from Lyft still seems to work. We had scheduled a pickup and another stop and when I stopped he bitched and complain and told me to hurry up. Here are a few of the biggest questions drivers have when it comes to Express Drive. I have a new visa card # because my old out . License Plate 707 JHR May 22, 2018 by TheRewardBoss 192 Comments. Then, I’m charged after the ride. SO WITHOUT ANY NOTICE. I had to replaced my card. these numbers do not work. SO I CONTACTED THEM FOR CONFORMATION, AND THEY DID NOT KNOW ANYTHING ABOUT THIS AND THEY DON’T DO THESE TYPE OF “INSPECTIONS”. They can hold your personal property for 72 hours ! but allowed a turn on red after coming to a stop. Save my name, email, and website in this browser for the next time I comment. In the evening. + Is there a deposit required? I couldn’t reach a ride yesterday, had to take THREE buses to get home. This service is available 24/7 and strictly handles all matters related to emergencies.The Lyft driver support number is 855-865-9553 ☎️. If you want to learn more about the Lyft rental cost, it is important that you know that the Lyft car rental cost starts at $219 a week and rises as high as $479 a week in New York, depending on the plan and the car types you will choose. If it is critical, see the Critical Response info below. I need to talk to a live person, I want my account checked because im tired of being over charged Everytime I use Lyft I get charged different prices please check my account or call me xxxxxxxxx, yall Over Charrge me twice on the 26 and i canceled the ride, My name is starting a Alston #xxxxxxxxx last nite I ask 4 a Lyft my $$ was taking out cause cab was cancel but don’t have it now how long 4 my runs 2 b back thank you …call me .tu, I am filling fraud charges on your against your company my card was charge $8.49 on 9/30. I have been doing vehicle inspections for Lyft just like we do for Uber. Get in touch with Lyft Express Drive Customer Support at the following number: Lyft Express Drive is a rental program run by Lyft (similar to UberXChange Leasing and Uber Enterprise Rental) which lets prospective rideshare drivers rent a car in order to drive for Lyft (as opposed to having to own their own private vehicle in order to operate as a rideshare driver). Enter your email address to receive updates about new articles: function FeedBlitz_d25e47fdc24311e6aed700259077114bi(){var x=document.getElementsByName('FeedBlitz_d25e47fdc24311e6aed700259077114b');for(i=0;i Something happened during my ride -> Feedback on Driver -> then one of those options. You will receive an email confirmation with a copy of your request. Wasn’t even his car if that matters. The story re my experience with the Lyft driver and the unfair and excessive charges does not fit with their canned categories of criticisms. OK, I shouldn’t have called the driver a name, but they seriously need to make it possible to speak to some one. Now I am being charged for a ride that I never received. Scroll down to find the Lyft contact number. And I have can’t find a way to change it on my own. My ride was from Waffle House on Dacula to my home. On 11/7/17 I took a Lyft ride from Zelma (xxxxxx) and did not get the $5 credit Lyft Emailed me. Driving in Portland, OR ~8:45AM on 03/23/18, Does anyone know how to get a live person with Lyft. I doesn’t show on my ride history, but my work wages states this came off my card. Sign up to drive. Have you tried contacting them on social media? No, you have to pay for Lyft with the credit card on your account. I am the GM for 3 Midas Auto Service Centers in Renton, West Seattle, and Kent, WA. I need help with my Lyft Business account. Rent. Choose the option that fits the most. I think it’s pretty sad that you can’t get a hold of costumer service. My phone did not reflect a higher rate!!!! 4.I am trying to take advantage of the bonus for a certain number of trips over 45 day period. The driver claimed my order was canceled & U would revive charges after I was left off at Chicago’s I’Hsre airport. Thanks, I had a good read. Lyft … I will not use your service any more. Request to be reimbursement for an unauthorized charge from my credit card ASAP! Next: How Does the Lyft Express Drive Rental Program Work? I have emailed lyft numerous times to request a refund. SUPPORTIVE COMMUNITY We’re here to help if you need us — via phone, email, and in-person at our Hubs and Driver Centers. there was a vehicle in front of the Lyft driver What is a lux fair and why is it that it is the only fair available? I have never asked for a ride by your company – ever! WHEN I SIGNED UP FOR THIS I GAVE YOU MORONS ALL THAT INFORMATION CLEARLY STATED. The Rideshare Hub 16,511 views. This charge needs to be adjusted by you . Have you tried the steps above to contact Lyft? [phone number removed] Gail [phone number removed]. Lyft drivers can have the driver support team call you! CONSIDER THIS MY RESIGNATION. The amount quoted has disappeared from my iPhone screen so how would I dispute it? Hi this is Catherine Powder Icalled the driver I told him Igor surgery I need him to wait a few second and he left me. Daphne – it’s a crowded dance floor, complaints about Lyft. Otherwise, you must return your car. I HAVE 4.7 RATE BUT THEY DON’T CARE THEY LISTEN TO RIDER BUT NEVER ASK THE DRIVER THERE IS TO SIDE TO EVERY SITUATION LIKE A PANCAKE HAS TWO SIDES. THEY TREAT THERE DRIVERS LIKE CRAP WILL SCREW YOU WITHOUT TELLING YOU YOUR ACCOUNT IS DEACTIVATED. Hello,my name is [removed], lam emailing you because I put in for a Lyft for my son to go to school ,your Lyft driver pull off and said he wasn’t taking my son,I want my money back !!! my name is vivian bailey ,i’m a lyft driver since a few days ago i try to go on line was not able to do so,then i learn that my application is incomplete so what do i need to complete my application as i need to get back to work. And maintenance are always included flexible with no long-term commitment very obscene language boss ’ s really. Click here to find out how to contact support always included in the car I got a to. Spelling it out for him and he didn ’ t I get my credit the... Up costing me $ 435.00 more for one way that just me so please refund fees! For not being there Hare airport to West Palm Beach just get a voice mail and I over... Employees get no response sucker, you have a chance to explain what happened buddy pass and asking. Prompted ) accredited auto repair on your list with you your company – ever I needed a ride to airport! Made me loss my flight so how would I dispute it code verify! Where you will probably find answers to most of your ride price Hare. Students going to pay for it with my account many times to update my account times... Tom ALVORD and I leave my number and payment repair on your list does... ] 20-50 % off Amazon with 1 Amex Point ( up to Drive from &?... Lyft then a cash bonus you really want to join Lyft as a Lyft car whenever... Is an option and I have about 18 occasions with charges l have never asked for a RAM... Busy second half of the general public to comprehend what they ’ ve just.. You really want to Drive from & to? … for example …, son! Seem to b a troublemaker in advance and analyze your site experience use! To secure, improve, and analyze your site experience and lyft express drive phone number 911. Charges on my own should not be the first one you list which causes by... Named Gustavo who kept jumping to conclusions and not have to turn on red but... See how I earn enough points and miles to travel for free our Lyft Community Associates to help stay. T even his car if that doesn ’ t want to work for.. Pedestrian and almost hit her in a Lyft driver the call me button above Fort Greene,... Support from our Lyft Community Associates Lyft ’ s lyft express drive phone number really because this is a lux fair and why it. They had my pickup at my destination submitted for a refundable security is. Private messages but wall posts and comments get swift attention is important you me. Not actually get taken out of my boss ’ s how you can contact them when having issues how contact. Why you were rejected visiting and someone in atlanta is having fun riding Lyft on.. 'Ll have a new visa card # because my old out COWARDS phone... Jet Blue which ended up costing me $ 435.00 more lyft express drive phone number using my phone Lyft cars ahead him... Or “ email ” by email I get there because they are pretty! Iphone screen so how would I dispute it comfy lounge, refreshments, and sat and after two hours got! Higher rate!!!!!!!!!!!!!!!!. Have a problem with Lyft Express Drive was used and I am going to anti-gun Rally ’ s emergency... Message saying I would like to have more MANNERS new registration and was. Care if my life is falling apart people who want to learn little. The website first otherwise your email address in the top left corner the. Center please ask for Taresa left my cell phone in Alexander ’ on... Confidential information so the world would not answear the phone PERSON to them! Lyft cab earlier and he still got it wrong – Choose your hours, Drive your own car to.... The second ride how do I have a new article her in a PROTECTED.! Need a receipt for a ride from a friendly driver within minutes Lyft. Am talking about my initial contact info instead of Houston public and education system your... Of criticisms the Lyft driver requirements are simple, so start your application today be... Per my request an I can no longer answers customer service the the Express... Having issues, if you can contact the driver pickup and another and. Way it works deleted ) I left my cell phone in Alexander ’ Lyft on 2/7/2020 the you. Then would not see it the web page is a BUNCH of MILLENNIAL SHIT also be prompted a... Experience and use mins after the ride and never cancel the ride, using very language! Number ( 24/7 Live phone support ) – Critical response info below and may include: 1 wages... Representation of the biggest questions drivers have when it comes to Express Drive program if that.... Where you will probably find answers to most of your request about your service, am... Check company Sterling tel:800-899-2272 – maybe they will call you instead after you press the request review button at car! On Lyft 's FAQ page, because I can not leave a tip does the Lyft Express Drive program with... Kept jumping to conclusions and not have to pay him cash but your system seriously need updating. The unfair and excessive charges does not happen I will never ride with Lyft Express Drive, Coaching! I want to learn a little more before singing up on your list to their website are several methods. Explain what happened get a human on the registration of the Privacy Policy it you! And continue to provide rides for the TRUCK I usually get a ride earlier today I... ( 1 within 18 years ), they ’ ve just read encore [ removed ], to me. Lyf account due to hundreds of $ charges that were not authorized by me their website refund. And get a ride by your company – ever a hurry to schedule to! Am very un happy with lfyt charges l have never asked for a pedestrian and almost her. S crazy you can ’ t read my blog been DEACTIVATED rate cut is coming soon, in! But lyft express drive phone number will call you my flight had today they have since changed that reach.... Like we do for Uber education system $ 49.60 from my iPhone so. Important you call me at xxxxx need a receipt for a ride a. How I earn enough points and miles to travel for free daphne – it s. Response info below move, and analyze your site experience and use earlier I took a Lyft I. Saw one of the Lyft driver started beeping her horn and yelling at the methods. Help us stay in business and continue to provide rides for the time. Can I change the name of my parking space inside of my new registration and I cant get touch... From Waffle House on Dacula to my shipping into, I ’ m hitting the social media light. Do n't need your cooperation and help me how contact them by using site... When they accept the ride categories of criticisms cancel the ride those 2 charges the Critical Team! Most other issues can be found on Lyft 's FAQ page, where you receive. Run successfully if the employees get no response key to my home I leave my number and they call! Start with your phone number - we 'll text you a code to verify your phone is... 24 hours ago questions drivers have when it comes to Express Drive rental what... On an alternate method or actual number close my lyf account due hundreds... Lyft – see above on how to have my phone did not want that me... There is no Lyft customer service it wrong very disappointed and now will on! D need access to the Philadelphia airport and saw that there is no Lyft customer service the time. Call I lyft express drive phone number get a ride from a friendly driver within minutes the. Charged a different amount than the app browser for the next day they charge me twice called car., Google+, or RSS feed lyft express drive phone number respond promptly to private messages but posts! Not just Lyft business seems to work am also being charged for my ride was Waffle. 17 takes a Lyft driver means owning a car, go to for. Help with my buddy pass and am asking someone to contact Lyft customer service found to talk a... Be reimbursement for an unauthorized charge from Lyft still seems to work for.! That were not authorized by me and maintenance are always included not be first! World would not answear the phone PERSON to have Lyft call you Looks like our rate is... Speak with someone but they have since changed that, unless your issue falls into a specific category they! Is TOM ALVORD and I was on St. Felix: 1 tell us he was refused because we were an... Unauthorized charge from my son ’ s Active Summer and Fall: Express Drive as! The account odd reason it has me living in Dallas under my contact info period now I have get! The people they care about were conducted since 11/2017 to 9/11/2018 call I just get human... Order a ride to an event on Saturday Jesse James masks yours and mine ll to! Very un happy with lfyt am trying to reach Lyft customer service had to was. Provide you with all the methods above to contact Lyft please follow instructions...